Terms & Condition

Terms & Conditions – RemoraBD.com

Welcome to RemoraBD.com! By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Conditions

  • By agreeing to these terms, you confirm that you are at least 18 years old or have parental consent to use this website.

  • You may not use our products for any illegal or unauthorized purposes.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Any violation of these Terms will result in immediate termination of your services.

2. Pricing & Payments

  • All prices are subject to change without prior notice.

  • We accept various payment methods, including bKash, Nagad, Rocket, debit/credit cards, and cash on delivery.

  • In some cases, we may require partial or full advance payment before processing an order.

  • If a payment is declined, your order will not be processed until the issue is resolved.

3. Product Availability & Orders

  • Product availability may change even after placing an order.

  • If a product is out of stock, we will offer an alternative or allow you to cancel the order.

  • We reserve the right to limit or refuse orders at our discretion.

  • Any fraudulent activity may lead to order cancellation and legal action.

4. Shipping & Delivery

  • Orders are processed within 24-48 hours and delivered within 3-7 working days.

  • Delivery times may vary based on location and external factors.

  • We are not responsible for delays caused by third-party couriers.

  • In case of delivery failure due to incorrect address/contact details, re-delivery charges may apply.

5. Returns, Exchanges & Refunds

  • Returns and exchanges are accepted within 7 days (10 days for outside Dhaka) if the product is damaged, defective, or not as described.

  • You must notify us within 24 hours of receiving the product.

  • Refunds are processed within 5-15 days after receiving the returned item.

  • Items on sale or promotional discounts are not eligible for returns unless defective.

For more details, refer to our Return & Refund Policy.

6. Account & Security

  • You are responsible for maintaining the security of your account.

  • We are not liable for any unauthorized access or activities conducted under your account.

  • Providing false or misleading information may lead to account suspension or termination.

7. Intellectual Property

  • All content on RemoraBD.com, including text, images, logos, and designs, is our intellectual property.

  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services.

  • We do not guarantee that our services will be error-free or uninterrupted at all times.

  • Our liability is limited to the amount paid for the specific product or service in question.

9. External Links & Third-Party Services

  • Our website may contain links to third-party websites. We are not responsible for their content or services.

  • Use of third-party products or services is at your own risk.

10. Changes to Terms & Conditions

  • We reserve the right to modify or update these Terms & Conditions at any time.

  • Any changes will be effective immediately upon posting on our website.

  • Your continued use of our services implies acceptance of the updated terms.

For any questions or concerns, feel free to contact us:

📞 Hotline: +8801794166886
📧 Email: support@remorabd.com
🌐 Website: www.RemoraBD.com